Support
Email support@eventhorizonlabs.xyz.
To get a fix fast, include:
- What you were doing and what you expected to happen.
- The error details. Every error in Herald has a Copy button.
- Your phone model and whether you're on Android or iPhone.
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At the end of a conversation you can tap This session went well or Something went wrong here. Those reports reach us with the transcript attached, and they're the fastest way to tell us something's off.